Are the flashcards up to date?

Yes! To ensure the cards reflect the most recent law, as well as updates to the MBE, we revise Critical Pass flashcards at least twice per year, including before each bar exam season begins.

I can't log in to the app but I should still have access. What's going on?

We updated our app system to accommodate our all-new web app. This may mean you're having trouble logging in to your account. You can fix this by validating your account. Once you do that, you should be able to log in to the new web app as well as the mobile app.

If you can't remember your password, you can use this option to reset your password: https://web.criticalpass.com/reset-password

What is the difference between Law School Flashcards and the MBE Flashcards?

Generally speaking, our Law School Flashcards provide a bit more detail and context and are designed to be more elemental and definitional. In other words, they are designed to help a 1L or 2L student learning substantive legal material for the first time.

On the other hand, our MBE cards are designed as a refresher and supplement to a comprehensive bar review course. The cards are designed to help you understand and memorize key bar exam concepts the way they’re presented on the bar exam, particularly the MBE.

The two products reflect the difference with which you need to understand and apply information for law school final exams versus the bar exam.

How quickly do you process orders?

Very quickly! We try to ship every order either the same or next business day - orders received by 1 PM will usually go out the same daySaturday shipping: From May through mid-July and Jan though mid-February we ship on Saturdays at no extra cost to you. You will receive an email notification when we receive your order and another email notifying you when your order has shipped.

What shipping options are available?

We offer free shipping on all USPS orders via 2-3 day shipping. Below are estimated delivery timelines beginning from the date your order is sent from our warehouse to USPS or FedEx.

  1. USPS Priority Mail - 2-3 business days
  2. FedEx Overnight - 1 business day (please note: FedEx does not deliver on Saturdays)
How is Critical Pass different from any other flashcard?

Critical Pass allows you to customize the flashcards so you learn the material your way. Each card has designated space for users to write their own notes, mnemonics or examples. This is crucial, as the process of memorization is most effective when you synthesize the information in your own words. At roughly 5x7 inches, Critical Pass cards are large enough to provide writing space, but small enough to take with you wherever you go.

Does the app come with the physical flashcards?

One year of mobile app access is included in the purchase price for physical card purchases.

    What is your return policy?

    You can return your cards for a refund within 10 days after you receive your order by contacting us at support@criticalpass.com. Returns must be unopened and unused. You are responsible for shipping costs on the returned flashcards. We cannot refund shipping fees. We reserve the right to refuse any return.

    Digital-only purchases may be returned for a full refund within 7 days of purchase except purchases made between July 15-30 and Feb. 15-28.

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